Shipping policy

We offer worldwide shipping!

Shipments are made weekly from Aotearoa New Zealand (the bottom of the planet).

Shipping will be calculated at checkout and varies depending on your delivery address - be sure to check your options in the drop down box at checkout.

Pang Jewellery and AAPPA-PAPPA art products ship separately as they have very different shapes and turnaround times.

AAPPA-PAPPA SHIPPING - Some products are printed to order and can have a turn-around time of 2- 5 working days before shipment.

PANG JEWELLERY SHIPPING - Each piece is handmade to order and can take up to 6 weeks in production before shipment.

If you need your order within a specific time frame, get in touch here, I'll do my best to accomodate you.

All items are sent tracked except art products smaller than A4 size (you will have an untracked and tracked option for these as they can be sent as a letter instead of a parcel).

UNTRACKED SHIPPING is at the risk of the buyer. The default shipping option selected at check out is for the cheapest rate, so be sure to click the shipping drop down at checkout and select a different rate if you would like to upgrade to tracking or courier.

PLEASE NOTE: The shipping selection drop down option disappears when purchasing art and jewellery products in the same order. (This is very annoying and something Shopify has yet to find a solution for).

If you want to see your full shipping options at checkout, we recommend purchasing AAPPA-PAPPA products and Pang Jewellery products in seperate orders.

ETA's

DOMESTIC (NZ) - Up to 3 working days / Next working day for courier

INTERNATIONAL - 3-10 Working days / 2-6 Working days for courier

Express Courier (1-5 working days) rates are available, get in touch for a quote.

Shipping times are based off NZ Post - with Covid-19 there may be delays, these estimates are not guaranteed.

T&C's

We will deliver the order to the address provided by you at checkout. It is your responsibility to ensure the details you have provided are complete and correct.

No delivery or shipment date can be guaranteed while COVID related delays continue.

We will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late or delayed delivery.

Shipping rates are the cost of postage with NZ Post, no profit is made off shipping prices.

From the time of shipment, risk passes to the buyer - we can not be liable for loss or destruction of the product during the shipment process.